
FAQs
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We have been members of the Travel Trust Association since 2009. The Travel Trust Association exists in order to provide the customer with 100% financial protection. The TTA’s members consist of travel agents, tour operators and travel organisers.
https://thetravelnetworkgroup.co.uk/verify-a-member/
The CAA has granted G&T its ATOL on the basis of its membership of the TTA’s franchise operating under the ATOL scheme. For flight-inclusive holidays, your bookings are safeguarded by the ATOL scheme confirmed by our ATOL # T7344. This means you can travel with confidence, knowing your money is secure at every stage of your journey.
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Yes. As a small team the process of producing suggested itineraries involves detailed communications with our suppliers and can require more than one option. We need to manage the number of enquiries we accept. We charge a planning fee of £350 to create a bespoke quotation. This fee is fully refundable against the requested holiday booked within 3 months.
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Yes. We can secure flight reservations as part of a flight-inclusive package.
We do not typically offer flight-only reservations.
We are happy to work with clients who prefer to arrange their own flights. In those circumstances it is the client who is responsible for managing any changes or cancellations independently.
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As early as you can! The world is getting smaller and more people are travelling more often.
To be able to confirm desired airline routings, specific seats, preferred hotels, particular rooms, and the best possible experiences, we recommend starting the planning process 12 months in advance for complex itineraries or peak travel periods.
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No, we are not licensed to sell travel insurance.
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Yes. G&T accepts MasterCard, Visa, and American Express credit cards.
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Legal name : Goodacre & Townsend Limited
Company Registration Number : Registered in England # 6351032
United Kingdom VAT Registration Number : 980244714
IATA: TIDS - 96015021
ATOL: T-7344
TTA: U6979
Office: 5 Friars Courtyard, 30-32 Princes Street, Ipswich, Suffolk, IP1 1RJ, United Kingdom
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Please click on the link below to see our terms and conditions.
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Please click on the link below to see our privacy and data management policy.